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payment issue

New Here ,
Nov 26, 2022 Nov 26, 2022

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Hi,

 
I was filling payment form several time and still nothing happens.
I guess I'm gonna be need some help with that. 
Can you please tell me where is the problem with my payment?
 
Thank you,
Marijana

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Community Expert ,
Nov 26, 2022 Nov 26, 2022

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Moved to the Account, Payment, & Plan forum from Using the Community

 

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Community Expert ,
Nov 26, 2022 Nov 26, 2022

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use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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Community Expert ,
Nov 27, 2022 Nov 27, 2022

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LATEST

Do you want to buy a plan?

ABAMBO | Hard- and Software Engineer | Photographer

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