You will be responsible for payments until you cancel. You may have a cancellation fee depending upon the plan.
If you have trouble canceling, please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
You can also contact Adobe by Twitter:
Go to Adobe Customer Service as suggested previously and they may waive the cancellation fee.
okay, thank you so much!
Please let us know what happens.
I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum so that proper help can be offered.
We appreciate you contacting us. You can cancel your plan within 14 days or you can switch your plan to the application you originally intended to.
You can refer to the articles mentioned below.
We hope it helps.