Payment Issues

New Here ,
Apr 13, 2022 Apr 13, 2022

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7 일 동안 무료로 해봤지만 취소 할 수 없었기 때문에 Photoshop을 사용하고 싶지 않은 결제가 자동으로 이루어졌지 만 지불 업데이트에 대한 문자 메시지가 계속 수신되어 지불을 취소 할 수 없습니까?

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Adobe Community Professional ,
Apr 13, 2022 Apr 13, 2022

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Moving thread to the Account, Payment, & Plan forum from Photoshop ecosystem

 

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Adobe Community Professional ,
Apr 14, 2022 Apr 14, 2022

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This is a public forum, not Adobe support. Users, including the Adobe Community Professionals, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.
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If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

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