Payment overcharge

[MISS K R5CA3]

I'm on a free trial yet being charged £15 a month. Unable to speak to an actual staff member, instead sent on a ride on all these different options. What to do? Thanks 

[Test Screen Name]

You need to contact Adobe, yes. What happens when you try?

WARNING: Adobe WILL NOT CONTACT YOU. But you will probably hear from scammers claiming to be Adobe offering easy contact...

[Manan Joshi]

To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

[MISS K R5CA3]

Thanks Manan! I spoke to someone after googling my query.