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Payment overcharge

New Here ,
Aug 19, 2021 Aug 19, 2021

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I'm on a free trial yet being charged £15 a month. Unable to speak to an actual staff member, instead sent on a ride on all these different options. What to do? Thanks 

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LEGEND ,
Aug 19, 2021 Aug 19, 2021

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You need to contact Adobe, yes. What happens when you try?

 

WARNING: Adobe WILL NOT CONTACT YOU. But you will probably hear from scammers claiming to be Adobe offering easy contact...

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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New Here ,
Aug 19, 2021 Aug 19, 2021

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Thanks Manan! I spoke to someone after googling my query.

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