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Payment problems

New Here ,
Dec 05, 2020 Dec 05, 2020

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  1. I've recently told PayPal to take a running jump and now I need to change my payment details keep getting update payment method message I then add my credit card details they don't save and I don't what my subscription to be stopped any ideas? 
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Account management

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correct answers 1 Correct answer

Adobe Community Professional , Dec 05, 2020 Dec 05, 2020
1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below. https://account.adobe.com/plans 2. Scroll down to Contact Adobe on the same page. 3. Online chat is available in English 24/7. 4. In the chat box, type AGENT followed by enter key and wait for a human. 5. Alternately, phone customer service M-F during normal business hours. https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
Dec 05, 2020 Dec 05, 2020

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1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.

https://account.adobe.com/plans
2. Scroll down to Contact Adobe on the same page.
3. Online chat is available in English 24/7.
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.

https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Dec 13, 2020 Dec 13, 2020

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Yeh got it sorted through an agent online and 3 days free as comp 

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