Payment refund issue.

[cinepramendra]

I had a payment refund issue because of twice they have cutted my monthly subscription charges in this same month, for which i reached to Adobe Virtual Help but nothing has been done since 12th of this september 2020.

I had raised a complain firstly some girl had talked me and says that i will get the refun within 12-24hrs, but after 40+hrs I tried and reached again to them then i had this conversation ahead where they said i will have a voice call within 48hrs, as much I remember i had last virtual text message on 15sep2020 since then I did'nt get any call or any of the updates. God knows how these guys are runing this comapny. I'm hoping may you guys can help me. You can see the screenshots i have taken of the conversation, probably not the all but some of the major.

[LinSims]

This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

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