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My banking app shows the subscription payment was rejected and no money left my account, but if I check the billing history seems the payment succeeded and it says the next payment will be next month.
Could this be an error in the payment system?
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To clarify a bit, I'm suspecting an issue in Adobe payment system that I want to report.
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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
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This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
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