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New Here ,
Jan 04, 2021 Jan 04, 2021

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I paid £196 for all the apps on Adobe Creative Cloud some time in August 2020 for a year, for for some reason, it is saying that they are all on a free 7 day trial now. Why is this happening and how do I fix it?

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Cloud storage web assets, File sync

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Adobe Community Professional ,
Jan 04, 2021 Jan 04, 2021

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check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

then sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

<moved from cc services>

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Adobe Community Professional ,
Jan 04, 2021 Jan 04, 2021

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