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Payment

New Here ,
Jul 17, 2021 Jul 17, 2021

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How can i know that the payment have been done? Did you receive an email from adobe?
Como puedo saber si mi pago se realizó? Recibieron un mail de adobe?

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CC FAQ, Installation, New user

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Adobe Community Professional ,
Jul 17, 2021 Jul 17, 2021

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Yes, you should receive an email confirmation of your directly from Adobe, but it does sometimes take up to 1-2 days for them to process your purchase, depending on your region.

 

In the meantime, you should be able to check with your payment provider that your purchase went through.

 

If for some reason there is any question or further delay, you can reach out to Adobe Customer Care directly via live online chat or possibly phone:

https://helpx.adobe.com/contact.html


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