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Payment

New Here ,
Jun 30, 2025 Jun 30, 2025

I did not buy acocunt but adobe charge me money. I want refund

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Community Expert ,
Jul 01, 2025 Jul 01, 2025

Contact your bank or credit-card company and report it as a fraudulent use of your card.

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Community Expert ,
Jul 01, 2025 Jul 01, 2025

did you ever start an adobe trial?

 

check your account, https://account.adobe.com

what's it show?

 

if no subscription is shown, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

 

if after checking those links, you do not recognize any charges, then contact your credit card issuer.

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Adobe Employee ,
Jul 01, 2025 Jul 01, 2025
LATEST

Hi filiz_6900,

We appreciate you reaching out. I could not find any transaction requested from Adobe to the account with this email address. Did you contact your bank about the charges?

Also, please take a look at this article and see if it helps: https://adobe.ly/44JvIsM

 

^Shivangi

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