Payments taken after cancelled subscription

New Here ,
Jul 02, 2022 Jul 02, 2022

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I paid to cancel my subscription months ago and Adobe is still taking money from my account. How do I stop it?

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Adobe Community Professional ,
Jul 05, 2022 Jul 05, 2022

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check your account to see if you cancelled, https://accounts.adobe.com

 

 

if your subscription is not cancelled, here's how to cancel, https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

 

if your subscription was cancelled, using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

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