Phishing Site Number?

New Here ,
Jun 22, 2020 Jun 22, 2020

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Hello, I am wondering if I recevied a text from a Phishing site. The phone number that sent me my 'Adobe Code' is  +1(844)200-2305  Is this legit or bogus? I fell for it if it is!

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correct answers 1 Correct answer

Adobe Employee , Mar 04, 2021 Mar 04, 2021

I realize this is an old thread, but this number is not a scam. It's the number that you'll receive a text from if you've added your phone number to your Adobe ID profile and enabled multi-factor security on your account. You can use to code when prompted to sign in. 

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Adobe Community Professional ,
Jun 22, 2020 Jun 22, 2020

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New Here ,
Jun 23, 2020 Jun 23, 2020

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Thank you Peru Bob, that's the one alright.

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Adobe Community Professional ,
Jun 22, 2020 Jun 22, 2020

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What Adobe code?!   Creative Cloud products don't use serial numbers.  They're activated by your Adobe ID and password.

 

CS1, CS2 and CS3 products are officially dead.  There is no possible way to activate them even if you have the original software and serial number because the activation servers are gone.

 

If someone contacted you by private message claiming to be an Adobe rep, click their profile.  If there is no Adobe Staff badge, they are an impostor. Run away!  It's a scam. If you provide us with their name and profile link, we will ask Adobe to deactivate their ID.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jun 23, 2020 Jun 23, 2020

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Thanks Nancy, it was the sign in window, it said it would send a code by text to allow me to sign in.

I received the text and entered it then. I then put in my password which it said was incorrect. I became suspicious then 

as I noticed the phone number seemed odd and the Adobe windows made me suspicious also. The window is exactly like the Adobe window but the image credit (in the bottom left of the image) had a persons name. This seemed odd.

I believe the number was phisihig for my password, to access my Adobe account, to phish for card details.

I think Peru_Bo is correct. I have since changed my passwords and paused my cards. Thank you for your help.

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Adobe Employee ,
Mar 04, 2021 Mar 04, 2021

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I realize this is an old thread, but this number is not a scam. It's the number that you'll receive a text from if you've added your phone number to your Adobe ID profile and enabled multi-factor security on your account. You can use to code when prompted to sign in. 

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New Here ,
Mar 11, 2021 Mar 11, 2021

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So if it is the case that 844 200 2305 is the correct number from Adobe when someone tries to log into my account for a secondary protocol to get the access code, why did I get  a text from that number this morning, after not trying to access my account, then log into my account less than 1 minute after that and get a text from a different source that did not have a phone number listed to give me the access code? After I logged in, I set up a secondary email account and got a text from yet another phone number that was different from the 2305 number. Also if 2305 is the official secondary protocol response number, how do I turn in an attempt to access my account to Adobe?

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LEGEND ,
Mar 11, 2021 Mar 11, 2021

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If you get an access code with no attempt to login, then someone has tried to login as you. There is nothing to "turn in" to Adobe, they don't know who it was either. 

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New Here ,
Mar 19, 2021 Mar 19, 2021

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Hi Chad,

I received a text from Adobe that appears to list the access code in Russian.  What would cause this?  I received one message from 844-200-2305 and another from 205-315-4616.  My location settings on my phone don't appear to have been changed.  My adobe account settings don't appear to have been changed.  I've updated my passwords anyway, but what would cause the code from Adobe to appear like this?

 

Adobe.jpg

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LEGEND ,
Mar 19, 2021 Mar 19, 2021

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Without any inside knowledge, it suggests that the attempted login was from Russia (or somewhere using the Russian alphabet).

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Community Beginner ,
Apr 27, 2021 Apr 27, 2021

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I can certainly vet that Adobe uses this telephone number for sending a 6 digit code to log into the account.  I'm in Germany and was also puzzled and somewhat concerned but as it coincided with me wanting to update Photoshop it made sense.

I can praise Adobe for instant response plus reliable updates (Win 10 user) 

 

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New Here ,
Mar 19, 2021 Mar 19, 2021

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I have received 2 texts regarding my Adobe code from this phone number. I had not logged into my account at the time--there was no reason for the code. How do we verify why we're receiving these texts?

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LEGEND ,
Mar 19, 2021 Mar 19, 2021

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You get a text if SOMEONE tries to login with your email. Maybe at other times.

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New Here ,
Apr 14, 2021 Apr 14, 2021

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I keep getting a text from (844)200-2305 listing a 6 digit number as my Adobe code.  I am assuming this is phishing but I have had recent problems with other accounts.  I would like to report to Adobe for clarification but have no luck in getting to someone.  Does anyone have a definiate answer on this number.  I changed my password and received a code and email from different Adobe numbers.

thanks,

 

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Adobe Employee ,
Apr 15, 2021 Apr 15, 2021

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Hi there, 

I believe you are referring to the Adobe 2 step verification.

Please see these links for information: https://helpx.adobe.com/in/x-productkb/global/2-step-verification-account-security.html

https://helpx.adobe.com/in/manage-account/using/secure-your-adobe-account.html

 

If you have set this up for your account then you will get the code. 

 

Thanks

Kanika

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New Here ,
Jun 04, 2021 Jun 04, 2021

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I had a similar thing happen this morning, received a code from (844) 200-2305 AND a second number with a second code (201) 596-4050 pretty much at the same time. Only one code worked and not recalling which one now. Are both these numbers legit or is this a hacking situation?

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