Copy link to clipboard
Copied
Hi, I was thinking of cancelling the 20GB photography plan. Would there be any cancellation fees if I cancelled it now and will I get a whole refund? I've been using it for 5/6 days as of now.
Copy link to clipboard
Copied
Hi
Please read the subscription terms that you agreed to when you signed up for the annual plan, paid monthly. You have two weeks to request a cancellation without penalty, and you say you have had it for 5-6 days.
https://www.adobe.com/legal/subscription-terms.html
Here is the help page for cancelling:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
This is a user forum with volunteers. If you have further questions, contact Adobe Customer Care:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703
Do not respond to scammers who may PM you.
~ Jane
Copy link to clipboard
Copied
From the first day you downloaded it, you have 14 days in which to cancel & receive a refund on your Photography Plan. After 14 days, you must pay an early cancelation fee which is 50% of your remaining months of service. To avoid penalty fees, simply wait until your 12th month of service to cancel.
===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html
===============
CONTACT ADOBE SUPPORT:
Online Chat : https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html
Copy link to clipboard
Copied
Moved to Account, Payment, & Plan from, from the Photoshop forum.