Photoshop doesn't open

[FFF1]

Your purchase was not detected

If you made a purchase, try again.

Perhaps your order is still being processed (this may take a couple of minutes).

But I already bought a subscription! 2 days ago! Money was withdrawn, but there is no product .. What should I do?

[kglad]

check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

then, if you have not installed the cc desktop app uninstall (using your uninstaller) ps and install the cc desktop app from here https://creative.adobe.com/products/creative-cloud.   use the app to install your adobe subscription and trial programs.

if you have already installed the cc desktop app, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

[John T Smith]

Does your Cloud subscription properly show on your account page?
https://account.adobe.com/ for your subscriptions on your Adobe page
If you have more than one email, are you sure you are using the correct Adobe ID?
.
If yes
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is a public forum, not Adobe support... you need Adobe staff to help
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI