Photoshop prices in Croatia

[Denis5E61]

Hello Adobe Community,

I'm a professional photographer based in Croatia, European Union. I would like to know why we in Croatia pay a yearly subscription for Photoshop only 459€?! (557USD/per year). Why is the price so high and only for one application. Adobe users from the neighboring country pay 12,09€/per month, which is 145,08€ per year (175,92 USD per year), for two applications: Photoshop and Lightroom? 

I can't get any answer from official distributors.

Thank you,

[Guest]

Moving to the Account, Payment, & Plan forum from Photoshop

[Sabir27015329tcyw]

Hello Adobe Community,

I'm a professional photographer based in Croatia, European Union. Check my website URL for how to looks. I would like to know why we in Croatia pay a yearly subscription for Photoshop for only 349€?! (557USD/per year). Why is the price so high and only for one application? Adobe users from the neighboring country pay 12,09€/per month, which is 135,08€ per year (175,23 USD per year), for two applications: Photoshop and Lightroom. 

I can't get any answer from official distributors.

Thank you,

[Nancy OShea]

Photoshop Elements 2021 costs approx USD $100, no subscription needed.
https://www.adobe.com/products/photoshop-elements.html

The Creative Cloud Photography Plan is a deeply discounted bundle of software and services for USD $10/month (12 month contract):
-- Photoshop CC and Photoshop on iPad
-- Lightroom on desktop, mobile and the web
-- Lightroom Classic
-- Portfolio website + hosting
-- Spark with premium features
-- Bridge
-- 20 GB cloud storage (upgradable to 1 TB).
https://www.adobe.com/creativecloud/photography.html

Creative Cloud Single App plans cost more, no matter where you live.
https://www.adobe.com/creativecloud/plans.html

[Denis5E61]

My issue is not with Adobe products, which are reasonably priced due to the quality they provide to a potential user. My issue is how Adobe EU can not put under control prices from their distributors/resellers. The companies who sell the software call themselves "Gold Resselers" - what is that? Is that an official title?

Croatia is part of Eastern Europe. But on the official website: https://www.adobe.com/eastern-europe/ there is no Croatia. So do we have and an official representative from Adobe or not?

The difference between The Creative Cloud Photography Plan and Creative Cloud Single App is enormous in Croatia.

Examples: Adobe Creative Cloud All APPS - 1074,78 USD/per year

Does Lightroom cost the same as Photoshop per year?! It is ridiculous prices. 

There are many of us creative people who would like to enjoy Adobe products for realistic prices. 

Thank you

[Nancy OShea]

This is a user-to-user forum, not Adobe.  International pricing is complicated and based on many factors over which fellow product users in this forum have no control.  Sorry.

Adobe certified resellers are approved to sell Adobe products in regions where Adobe can't.

[martina.lipovac]

Hi Nancy, 

Croatia is the only country in the EU where Adobe has those limitations. Please, take a look: https://www.adobe.com/content/dam/acom/en/products/creativecloud/cc/pdfs/cc-availability-matrix.pdf

What makes Croatia so special, that we have to use such a bad condition? It's also a big problem for education because schools should buy the most expensive versions of the software. 

Best, 

Martina

[LinSims]

We don't know, and there's nothing we can do about it. As far as I know, Adobe has no control over the prices charged by the resellers, and most of us here are users, just like you. We are not provided with information on Adobe's pricing policies.

Sorry the news isn't better.

[Denis5E61]

Hello Nancy,

During upload the text something was erased. The part where I want to thank you Nancy for your kind and informative answer. Also, I don't have problem with Adobe prices but with so called "gold ressellers" in Croatia. Thank you once again, you are very kind.

Denis

[Just Shoot Me]

Because Photoshop ONLY is around $20.99 US a month for a yearly plan and 31.49 US a month for the Month By Month plan and the Photography plan is only $9.99 a month for both LrC, LrM for Android and iSO devices and Photoshop.

So if you bought Photoshop Only then you are actually paying more than you would have if you bought the Photography plan and only install Photoshop.

Those are USA prices and I have no idea what they cost where you are but they are probably higher for one reason or another.

[darijal21400849]

Hi Denis,
I don't know if you've checked recently, apparently things have changed - people from Croatia can now purchase directly through Adobe online store. We don't need resellers anymore!

[wartigger]

Hello darijal,

according to Adobe, officialy on their "latest FAQ" list of countries where Creative Cloud is available it says in Croatia it isn't available but it also said that list is from 2016/2017.

I will try and check if we are able to purchase subscription

[wartigger]

EDIT:
I have just checked with Adobe support and they informed me that subscription isn't available in Croatia (checked from internal sources). 

[darijal21400849]

Hello wartigger,

I also contacted Adobe through their live chat and they confirmed I can purchase the plan online:



I went through Belgium website as that's what I got when I googled Creative Cloud Europe prices:
https://www.adobe.com/be_en/creativecloud/plans.html

Then I chose to purchase CC and it got me to payment site that was by default set to Belgium:


I changed the country to Croatia and it automatically updated VAT and Plan price:


Just to make sure it works I changed the country to one outside of EU, so I typed in Bosnia and Herzegovina and I got this message:



I didn't go through with the purchase yet, as I still have active subscription plan that I got last year through reseller in Croatia. But, as soon as that subscription is over, I will buy the plan online.

I hope this was helpful 🙂
Best of luck!

[wartigger]

Thank you darijal21400849 for reply, I have checked it now as well and it truly does appear that it have a subscription available. Support agent did not have correct information it seems, considering that I've been told the information is from internal source.