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Plan cancelation

New Here ,
Feb 03, 2023 Feb 03, 2023

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I wanted to subscribe to premier only for one month and i did not know that it was for a year. I do not jave money to pay for it. Is it possible to cancel eith no fee?

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Community Expert ,
Feb 03, 2023 Feb 03, 2023

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You're going to probably have to call them. This link may be helpful:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

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Community Expert ,
Feb 03, 2023 Feb 03, 2023

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Moved to Account.... forum

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Community Expert ,
Feb 03, 2023 Feb 03, 2023

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contact adobe supply and make your case.  there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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