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Plan cancellation

New Here ,
Jul 09, 2020 Jul 09, 2020

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I need to cancel my plan ASAP and the cancellation option is not available. WHY? 

Thanks. 

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Adobe Employee , Jul 09, 2020 Jul 09, 2020
NataliaD50196013, please contact our support team at https://helpx.adobe.com/contact.html to request a cancellation.  Due to the country in which you are located it is not currently possible to self-cancel by using the process in http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html. Please also be aware that you are posting in a public discussion forum, and no action will be taken unless you begin a chat session at https://helpx.adobe.com/contact.html.  If chat...

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Adobe Employee ,
Jul 09, 2020 Jul 09, 2020

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NataliaD50196013, please contact our support team at https://helpx.adobe.com/contact.html to request a cancellation.  Due to the country in which you are located it is not currently possible to self-cancel by using the process in http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.

 

Please also be aware that you are posting in a public discussion forum, and no action will be taken unless you begin a chat session at https://helpx.adobe.com/contact.html.  If chat is not available then use a different browser, smartphone, or tablet to establish a chat session.

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