• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Plan cancellation

Guest
Oct 14, 2024 Oct 14, 2024

Copy link to clipboard

Copied

How can I cancel my plan without being charged. I cannot afford it, I am an international student. Please help.

Views

180

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Oct 14, 2024 Oct 14, 2024

If you cancel in less than 14 days from starting you do not pay a fee... if you cancel AFTER 14 days you pay 1/2 of the remaining time

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html
https://helpx.adobe.com/creative-cloud/kb/cancel-duplicate-subscription.html
-or have Adobe support cancel your subscription using the "autoOpen" Chat link below
-Do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
-This is cancelling AFTER the

...

Votes

Translate

Translate
Community Expert ,
Oct 14, 2024 Oct 14, 2024

Copy link to clipboard

Copied

If you cancel in less than 14 days from starting you do not pay a fee... if you cancel AFTER 14 days you pay 1/2 of the remaining time

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html
https://helpx.adobe.com/creative-cloud/kb/cancel-duplicate-subscription.html
-or have Adobe support cancel your subscription using the "autoOpen" Chat link below
-Do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
-This is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription
-Not using the program(s) does not mean you do not have to pay

 

This space is provided by Adobe, but this is not Adobe support
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

ChatButton.jpg

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 14, 2024 Oct 14, 2024

Copy link to clipboard

Copied

LATEST

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines