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Plan cancelled

New Here ,
Oct 01, 2023 Oct 01, 2023

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Hello, I bought a photographer plan for a year and chose to pay all at once. For some reason I was charged again and my subscription was canceled. Why and how can i get my subscription or money back?

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Community Expert ,
Oct 01, 2023 Oct 01, 2023

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Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCare

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