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Plan T&C's

New Here ,
May 22, 2021 May 22, 2021

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Hello all,

I am certain I do not need the range of functions available to me under my current my plan.

Where do i get my current T&C's from, to idenitfy refunds/fees/costs involved in either tranferrring or cancelling my plan?

Thank you,

Jeff

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Adobe Community Professional ,
May 22, 2021 May 22, 2021

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Adobe Community Professional ,
May 22, 2021 May 22, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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Adobe Community Professional ,
May 22, 2021 May 22, 2021

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LATEST

You may not transfer a subscription

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining time as a fee
-or cancel via Chat link https://helpx.adobe.com/contact.html?rghtup=autoOpen

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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