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Please advise, re: duplicate programs/services

New Here ,
Sep 25, 2021 Sep 25, 2021

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I use Adobe InDesign and Photoshop. Complete amateur, and idiot, apparently. I just realized I’m paying for THREE monthly Adobe subscriptions: A $20.99 CC package, $9.99 for photos (?), and $14.99 for Adobe products. I tried to call/chat to ask a human being how to get what I need without duplication, but they’re closed. Any advice on what I need to cancel/adjust to access the basic programs without paying $46 a month? Thank you for any help!

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correct answers 1 Correct answer

Community Expert , Sep 25, 2021 Sep 25, 2021

You need to cancel 2 of your subscriptions to consolidate into one... the only way to do that is by using chat

 

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbo

...

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Community Expert ,
Sep 25, 2021 Sep 25, 2021

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You need to cancel 2 of your subscriptions to consolidate into one... the only way to do that is by using chat

 

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen

 

Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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