Please, if there is such a possibility!

[Goha_1]

in my country now there is no technical possibility to pay for the renewal of the subscription, I heard that you gave my colleagues a couple of months to use the subscription for free, can I somehow renew my subscription too?

[dj_paige]

What country? Where did you hear these things?

Do you realize that we are not Adobe in this forum, we are other Lightroom Classic users who can't provide free subscriptions to you, even if we wanted to.

[Goha_1]

Thank you! Clear.

[John T Smith]

>in my country

What country?

If russia the US Government has put sanctions in place

https://blog.adobe.com/en/publish/2022/03/04/adobe-stops-all-new-sales-in-russia

[Goha_1]

You don't have to punish people.

[Peru Bob · Accepted solution]

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

[kglad]

adobe's handling users in russia on a case-by-case basis.

contact support per @Peru Bob's suggestion to have your situation evaluated.

[Goha_1]

Thank you!