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I received benefits from the 23,400 Won plan and changed to the 18,000 Won plan. It is said that if you change the plan, you will get a refund. However, there was no refund. Please refund as soon as possible.
For refund rules, refer the following link.https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.htmlIf the information does not help, then you need to contact support.Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.https://helpx.adobe.com/contact.htmlClick on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammershttps://tinyurl.com/y7cfrr7y-Manan