Possible Double billing

New Here ,
Dec 25, 2021 Dec 25, 2021

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I have 2 payments per month coming from my account, one on the 10th for £9.98 reference PHLT,ALL,MLP,DRI01,EUW,001,N/A,1 YR NEW and £15.17 on the 25th referencing APCC,ALL,MLP,DRI01,EUW,001,N/A,1 YR. Is this billing really correct as the only difference between both  is PHLT and APCC so why am I paying twice for the other options?

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Account management , Billing

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correct answers 1 Correct answer

Adobe Community Professional , Dec 25, 2021 Dec 25, 2021

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.htmlng-and-avoid-disasters/

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Adobe Community Professional ,
Dec 25, 2021 Dec 25, 2021

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Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.htmlng-and-avoid-disasters/

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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