Prélèvement Adobe 35,99€ sans formule payante ?

New Here ,
Dec 19, 2021 Dec 19, 2021

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Bonjour,

J'ai été débité il y a quelques de 35,99€ de la part de Adobe alors que je n'ai aucune formule payante. J'avais uniquement fait un essai avec Adobe stock quelques jours avec une formule à 29,99€ que j'avais commencé début décembre mais que j'ai annulé bien avant les 14 jours. Comment est-ce possible que je sois débité et bien au delà de la formule choisie ? 

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Adobe Community Professional ,
Dec 19, 2021 Dec 19, 2021

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Hi @defaultoiyly054e5q4 
Since this is a account related query, you will have to contact support for it's redressal.

Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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