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Problème Connexion Photoshop

Explorer ,
Oct 28, 2025 Oct 28, 2025

Bonjour

Depuis quelque temps, à chaque fois que je veux utiliser Photoshop (dernière version), je dois "m'identifier" : adresse mail, code fourni par Adobe puis mot de passe

J'ai un abonnement annuel à Photoshop et Lightroom (formule "Photographe")

 

Est-ce normal ?

 

Je suis dans une zone à faible couverture Internet - Que se passerait-il si je n'avais pas de connexion ?

 

Est-il possible de corriger cette situation ?

 

Merci

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Community Expert ,
Oct 28, 2025 Oct 28, 2025

that's not expected. something ion your computer is affecting your local credentials.  typically, this is caused by security (eg, av) software.

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Adobe Employee ,
Oct 28, 2025 Oct 28, 2025
LATEST

Cherisy, thanks for posting. Kglad is correct, you should not automatically be signed out or need to sign back in; this is not a normal experience. How long has this been occurring?

 

Please see https://adobe.ly/430D0Y5 for additional suggestions on how to correct this behavior. ^JW

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