Problem Canceling a plan. Branched from older conversation.

[romanl26090252]

Ich habe das gleiche Problem. Und deswegen kann ich auch mein Abo nicht kündigen.

[John T Smith]

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[Just Shoot Me]

I have branched you post and the one reply you got from a different conversation in a different forum.

Follow the links above to contact Adobe Directly.

Best of luck