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Hello I am trying to upload a new image into my Adobe account profile. Despite the image is more than 276x276px I get an error message:
The minimum size for an uploaded profile image is 276x276px. Please upload a larger image.
I have PC Windows 10 PC
Anyone can help?
What file type?
Thank you for your reply. I have tried several file formats PNG, JPEG and GIF with the same result.
The dimension of the file is 1535 x 591 pixels
Waiting for your support
Try with a 500 x 500 jpg that is optimized for the web in Photoshop or Lightroom first. In other words, no images straight from your smartphone camera.
Hello thank you I have managed to solve the problem
Glad you got it all sorted. 🙂