Problem Sign-in

[Antonio5EEB]

Hi,

for some reason I'm able to log in into my account using the browser but not using my Desktop application. It gives me this error saying another user is already logged in. 

I already restarted the computer, cleared cookies, browser, etc and it keeps giving me the same error. Please help!

Thanks,

Antonio

[Just Shoot Me]

Signing in to what, where?

You have posted your question to the forum for getting help using this Forum System.

What Adobe program or service are you asking about?

[Nancy OShea]

[Moderator moved from Using the Community (forums) to Account, Payment & Plan.]

Try using a different browser like latest Chrome or Firefox for desktop.

[guilherme5ED6]

Its happening the same with me, when i log in, the application (Adobe Illustrator) closes and i already tried to do this so many times and it didn't work.