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Problem Sign-in

New Here ,
Nov 25, 2020 Nov 25, 2020

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Hi,

for some reason I'm able to log in into my account using the browser but not using my Desktop application. It gives me this error saying another user is already logged in. 

I already restarted the computer, cleared cookies, browser, etc and it keeps giving me the same error. Please help!

 

Thanks,

Antonio

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LEGEND ,
Nov 25, 2020 Nov 25, 2020

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Signing in to what, where?

You have posted your question to the forum for getting help using this Forum System.

 

What Adobe program or service are you asking about?

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Adobe Community Professional ,
Nov 26, 2020 Nov 26, 2020

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[Moderator moved from Using the Community (forums) to Account, Payment & Plan.]

 

Try using a different browser like latest Chrome or Firefox for desktop.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Nov 26, 2020 Nov 26, 2020

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LATEST

Its happening the same with me, when i log in, the application (Adobe Illustrator) closes and i already tried to do this so many times and it didn't work.

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