Problem signing in to Google account

[sweeiepie59]

I've tried & tried to sign in to my GOOGLE account (I pay $1.99/month) & can't get into my account....why?

Branched from unrelated message and renamed... Moderator

[kglad]

@sweeiepie59 

what's your google account have to do with adobe?

[John T Smith · Accepted solution]

If you bought something for an Android from the Google play store you need to contact Google

[Rashmi27002770wxve]

Hi there,

Happy to help!

We have checked your account and we see that you do not have any active subscription under the email address associated with the community.

Not sure what your question is however, if you need any help we are here to answer your questions.

Regards,

Rashmi