problema al iniciar sesion en la aplicacion

New Here ,
Jul 08, 2022 Jul 08, 2022

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hola 

espero su respuesta de soporte tengo un ploblema con la aplicacion de creative cloud y todos sus programas al querer iniciar sesion porque se cierra la sesion en automatico ya cambie de usuario y aun asi o se desconecta de los servidores estando funcionando, y es indispensable porque es a una cuenta de empresa y debo meterla a dominio empresarial

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Adobe Community Professional ,
Jul 08, 2022 Jul 08, 2022

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This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Community Professional ,
Jul 09, 2022 Jul 09, 2022

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if you are the administrator of a team/enterprise subscription, you have an adobe contact person with whom you should be communicating.  if you are not the administrator of a team/enterprise subscription, contact your plan administrator.

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