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Problema com pagamento

New Here ,
Jun 22, 2024 Jun 22, 2024

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Esqueci de pagar a assinatura no dia de cobrança, porém já fiz o pagamento e até agora ainda consta como se eu não paguei.

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Adobe Employee ,
Jun 24, 2024 Jun 24, 2024

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Hi, 

We're here to help you. I see you have a Creative Cloud all apps plan and Adobe has received the payment as well. Let us know if you are facing any issue while using it. You may try logging out and logging back in to make sure payment has been received. 

 

Did you know that as part of your subscription, you already have access to Adobe Express? Adobe Express, lets you design  images, videos, social content, and PDFs. Learn more

 

Thanks 
^KS

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Community Expert ,
Jun 24, 2024 Jun 24, 2024

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or just reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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