Problema con cobro de Adobe

[Jhacobson]

Hoy me llegó el correo de cobro de Adobe, no lo había podido hacer por problemas con la tarjeta de crédito. En fin, me llegó el cobro y por fin pude pagar el servicio, pero me llegó también otro de que había sido exitoso y que el medio había sido por Braintree. Ahora, ¿en qué momento me restablecen el servicio? Aún no me ha generado factura de la compra. Muchas gracias.

[John T Smith]

This space is provided by Adobe, but this is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support
, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.

You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work This will NOT work
if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person-Meaning
type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click
for more information about scammers https://tinyurl.com/10791730

[kglad · Accepted solution]

check your account, https://account.adobe.com

[Jhacobson]

Thanks! Done.

[kglad]

and does your account show what you expected?