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Problemas con el pago

New Here ,
May 19, 2020 May 19, 2020

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tengo un problema con el pago de mi cuenta creative cloud. me cobraron 3 veces en el mismo mes, como puedo hacer

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correct answers 1 Correct answer

Community Expert , May 19, 2020 May 19, 2020

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be awa

...

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Community Expert ,
May 19, 2020 May 19, 2020

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Feb 26, 2024 Feb 26, 2024

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Tengo el mismo problema pudiste solucionar??

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Community Expert ,
Feb 26, 2024 Feb 26, 2024

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you also need ti contact adobe support to resolve.

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