Tive uma cobrança duplicada no cartão. Duas mensalidades no mesmo mês e não estou conseguindo encontrar um canal para tentar o estorno de uma das cobranças, alguém poderia me dar uma luz?
[Post moved from the Adobe Express Community to Account, Payment, & Plan by Moderator]
contact adobe support for a correction. there are 3 ways to contact adobe; chat, phone and twitter:
chat: use a browser that allows popups and cookies and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human.
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...
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