Copy link to clipboard
Copied
My account got ended few days ago. I Redeemed a Voucher and that was accepted, but my account doesn't activate again. What I could do?
Thanks for helping me!
Copy link to clipboard
Copied
check your account, https://account.adobe.com
what's it show?
eg, any payment problems,?
more than one subscription?
only the plan(s) you want?
Copy link to clipboard
Copied
Hi!
Thanks for your quick answer!
This is what happened:
1. My redeem year was ended
2. I had a new redeem code and I used it
3. The code was accepted
4. After acceptien my account didn't wake up.
Thanks for helping me!
(btw. What is in kglad dot com? 🙂 )
Copy link to clipboard
Copied
what's your account show?
(kglad.com = my personal website)
Copy link to clipboard
Copied
Yeah, thanks for helping!
It was Adobe account issue and they fixed it by removing old subscriptions and created a new working redeem code for me. That is great. Now I can continue making cover arts for my Hypertechno band G-Powered.
Have a great autumn kglad!
Copy link to clipboard
Copied
glad it's resolved.
(and it's not autumn here in north america, but maybe you meant my time-of-life.)
Find more inspiration, events, and resources on the new Adobe Community
Explore Now