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Problems to activate my Photographer plan again

New Here ,
Oct 20, 2025 Oct 20, 2025

My account got ended few days ago. I Redeemed a Voucher and that was accepted, but my account doesn't activate again. What I could do?

Thanks for helping me!

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Community Expert ,
Oct 20, 2025 Oct 20, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

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New Here ,
Oct 21, 2025 Oct 21, 2025

Hi!

Thanks for your quick answer!

This is what happened:
1. My redeem year was ended
2. I had a new redeem code and I used it
3. The code was accepted
4. After acceptien my account didn't wake up.

Thanks for helping me!

(btw. What is in kglad dot com? 🙂 )

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Community Expert ,
Oct 21, 2025 Oct 21, 2025

what's your account show?

 

(kglad.com = my personal website)

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New Here ,
Oct 28, 2025 Oct 28, 2025

Yeah, thanks for helping!

It was Adobe account issue and they fixed it by removing old subscriptions and created a new working redeem code for me. That is great. Now I can continue making cover arts for my Hypertechno band G-Powered.

 

Have a great autumn kglad!

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Community Expert ,
Oct 28, 2025 Oct 28, 2025
LATEST

glad it's resolved.

 

(and it's not autumn here in north america, but maybe you meant my time-of-life.)

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