Copy link to clipboard
Copied
When trying to buy any application with PayPal I get an error saying that my information is incorrect and I have already checked it many times but it is correct, does anyone know how to solve this?
Copy link to clipboard
Copied
Moved to Account.
Copy link to clipboard
Copied
Both names and addresses are the same?
I would recommend contacting Adobe customer care. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".
(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)
Copy link to clipboard
Copied
Try using a credit card instead. Paypal isn't accepted in all locations.
Copy link to clipboard
Copied
Also check the account details, the PayPal account have the same country, and it's the country you are connecting from.