Problems when trying to buy Premiere Pro or any application.

[xerk21]

When trying to buy any application with PayPal I get an error saying that my information is incorrect and I have already checked it many times but it is correct, does anyone know how to solve this?

[Ann Bens]

Moved to Account.

[Abambo]

Both names and addresses are the same?

I would recommend contacting Adobe customer care. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

[Peru Bob]

Try using a credit card instead.  Paypal isn't accepted in all locations.

[Test Screen Name]

Also check the account details, the PayPal account have the same country, and it's the country you are connecting from.