Problems with payment

[Alexandra Salcedo]

I received an email saying that there was a problem with the payment. I have already updated and checked the bank details twice and everything is correct and should work. But I keep getting alerts about the problem.
How can I contact the personalized chat?

Thank you

Alexandra

[Marianne-Deiters]

First enable all cookies in your browser, then go to:

https://helpx.adobe.com/contact.html

in the lower right click on the chat icon