Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

provided the wrong email address

New Here ,
Mar 23, 2023 Mar 23, 2023

Hi, I have provided the wrong address while filling the form for billing. I paid by card for the non existing account. It will charge me off. What can I do now?

299
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 23, 2023 Mar 23, 2023

This is a user to user support forum, you'll have to contact Adobe directly for such issues:

https://www.adobe.com/about-adobe/contact.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Mar 28, 2024 Mar 28, 2024

Contacted Adobe 3 times to get my billing email address updated. They can't do it. Anyone able to get around this horrible glitch?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 28, 2024 Mar 28, 2024
LATEST

You could try asking on the forum provided for questions regarding accounts, payments and plans

 

https://community.adobe.com/t5/account-payment-plan/ct-p/ct-account-payment-and-plan?page=1&sort=lat...

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines