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Prueba gratis me realizaron un cobro q se supone devuelven

Community Beginner ,
Sep 10, 2022 Sep 10, 2022

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Hola, compre la prueba gratis, me realizaron un cargo a mi tarjeta q se supone hacen la devolución del dinero dentro de los primero 14 días la cancelación, pero no encuentro donde y como hacer la devolución de mi dinero! o en cuantos dias se hace el reintegro automatico a mi tarjeta?

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Account management , Billing

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Community Beginner ,
Sep 10, 2022 Sep 10, 2022

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https://helpx.adobe.com/es/manage-account/using/creative-cloud-subscription-terms.html#cancel

 

sigo sin saber sobre la devolución como se hace efectiva?

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Community Expert ,
Sep 11, 2022 Sep 11, 2022

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This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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