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PS Premium subscription

New Here ,
Apr 10, 2025 Apr 10, 2025

Hi, I have a PS Express premium subscription on my iPhone which hasn't expired. However, recently when I tried to use the premium features it's said that I needed to pay (again) for a premium subscription ! very frustrating and no point in renewing if the is what's going to happen. 
any advice ? 

Thanks 

Michael 

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correct answers 1 Correct answer

Community Expert , Apr 10, 2025 Apr 10, 2025

>on my iPhone

 

If you purchased from Apple, not Adobe, you must deal with Apple

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Community Expert ,
Apr 10, 2025 Apr 10, 2025

did you purchase from adobe.com or an app store?

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New Here ,
Apr 11, 2025 Apr 11, 2025
Hi, I purchased through the app itself.
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Community Expert ,
Apr 11, 2025 Apr 11, 2025
LATEST

then you used the app store.  contact apple play, https://support.apple.com/en-mide/118428

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Community Expert ,
Apr 10, 2025 Apr 10, 2025

>on my iPhone

 

If you purchased from Apple, not Adobe, you must deal with Apple

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