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¿Que hago si compré adobe ilustraitor con un correo electrónico equivocado ?

New Here ,
Feb 11, 2023 Feb 11, 2023

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en el dia de la mañana, compre adobe iluistraitor con un correro erroneo, la cosa esque volvi a empezar de nuevo y me compre adobe illustraitor con el correo correcto, por lo tanto tengo la duda si, me cobraran através del correro incorrecto, si alguín sabe algo que me diga porfa, todavia tengo que pasar los días de prueba gratuita, pero estoy con la duda, por si alguien sabe algo que me escriba o me diga un número de telefono a quien llamar. un saludo.

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Community Expert ,
Feb 11, 2023 Feb 11, 2023

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Please contact Customer Care as they are the only ones that have access to your account: https://helpx.adobe.com/contact.html

There is also a forum dedicated to your account with perhaps staff hanging out that can help you: https://community.adobe.com/t5/account-payment-plan/ct-p/ct-account-payment-and-plan?page=1&sort=lat...

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Community Expert ,
Feb 11, 2023 Feb 11, 2023

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This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the Covid virus, so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
- or Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Feb 11, 2023 Feb 11, 2023

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contact adobe support per @John T Smith to ensure you're not charged twice.

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