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I've done a free trial and I haven't used it, I forgot I was billed today, can I get a refund if I cancel my plan?
I am afraid you will have to ask Adobe, through a chat (just click the Still need help button straight away),http://helpx.adobe.com/x-productkb/global/service-ccm.html
or through Adobe phone Support, see the different workday hours depending on country),http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
You are welcome, suthatta, and good luck.