Question about Billing

Community Beginner ,
Apr 27, 2022 Apr 27, 2022

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Hello,

 

I have a question specific to the billing on my account. Who can I talk to? I can't find anyhting on this site for a customer service email or chat.

 

Thanks,

Nate

 

{Mod Note: Moving from Creative Cloud services board to Accounts}

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correct answers 1 Correct answer

Adobe Community Professional , Apr 27, 2022 Apr 27, 2022

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
T

...

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Adobe Community Professional ,
Apr 27, 2022 Apr 27, 2022

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Beginner ,
Apr 27, 2022 Apr 27, 2022

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Thanks! It was easier to just phone customer service in the end and they were able to help me out.

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