Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Question about special offer

Explorer ,
May 19, 2025 May 19, 2025

I was checking into my current plan (All Apps 100 gb) trying to decide what to do about the new plans coming up, and my member account showed the following special offer of $39.99/month:

 

IMG_3743.jpeg

To me it looks like I could keep my current plan for which I'm billed $59.99 monthly, for a new cost of $39.99 monthly.  This new plan is named exactly the same as my current plan.  Not Standard or Pro.  So I'm trying to figure out what the downside of accepting the offer.  I do use iOS apps (Photoshop and Illustrator) quite a bit and don't want to give that up, so the new Standard plan wouldn't work for me.

 

Any advice?  Especially, how to get a definitive, official answer as to what the $39.99 plan would include until my annual renewal date which would be in May of next year.

 

Thanks!

TOPICS
Account management , Billing
101
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 19, 2025 May 19, 2025

is there anything clickable on that offer?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 19, 2025 May 19, 2025

I decided there were no downsides to the offer.  If I don't like it I can always upgrade to the new Pro.  So I went ahead and accepted the offer (the clickable part was below where I trimmed the screen shot) and it went through okay.  Time will tell if I can still access what I need.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 19, 2025 May 19, 2025

keep us updated.  

 

and how dod you access that offer?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 19, 2025 May 19, 2025

I just logged in to my account and clicked on Manage Plan.  Then I think I clicked on Change your plan, and it showed me the offer.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 19, 2025 May 19, 2025
LATEST

thanks for that information 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines