Question about the possibility of purchasing the ‘Students and teachers’ plan

[Sergio from Ukraine]

Good afternoon, dear Adobe! My name is Sergei, I am from Ukraine. 4 months ago, my family and I left the occupied city of Berdyansk on the Sea of Azov. Now we are in a safer place, I am an undergraduate student at the university and work as a designer in my spare time. I love Adobe software very much, but I will not be able to pay for several individual programs, so I would like to ask if it is possible to get a ‘Students and teachers” plan for 23,99 US$ (price in our country)? Thanks a lot for any response!

[kglad · Accepted solution]

yes, something can probably be done to help you.

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...