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New Here ,
Nov 03, 2022 Nov 03, 2022

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Buonasera,

 ho acquistato in passato l'abbonamento per il pacchetto ADOBE ACROBAT . Inoltre in questi giorni ho acquistato anche il pacchetto CREATIVE CLOUD, avendo i due pacchetti insieme non dovrei avere più accessi alla applicazione invece che essere limitato a soli 2 accessi?

 

C'è la possibilità di fare un UPGRADE per poter avere più accessi alla applicazione ADOBE ACROBAT senza dover ogni volta far uscire un dispositivo e ogni volta fare la richiesta del codice?

 

Spero che qualcuno possa aiutarmi grazie.

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Community Expert ,
Nov 03, 2022 Nov 03, 2022

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LATEST

you should cancel your acrobat subscription if you now have an all apps subscription (which of course includes acrobat), because as you note, there's no benefit to having both subscriptions.

 

to cancel, use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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